FREQUENTLY ASKED QUESTIONS

once you have decided on the date, venue, and maximum guest count, submit a wishlist via our website. the wishlist includes all of our rental items. after receiving your information, we will assist in getting a proposal together for you within 48 hours. we require a 50% non-refundable deposit upon signing the rental agreement. once the rental agreement is signed and you have submitted your deposit, then you have guaranteed your items for your event date.

we offer tableware rentals which include chargers, glassware, dinnerware, flatware, and napkins. in addition to tableware, we have our off-topic rental collection, which includes larger rental items.

renting items is on a first-come, first-served basis, and we recommend reserving items as soon as possible. rentals are only secured when your rental agreement is signed, and your deposit is submitted. all reservations made within 14 days of your event are subject to a rush fee.

deliveries and pickups are made monday-friday dependent on the venue/location’s policy. same day or weekend delivery/pickups are subject to an additional fee.

each item has a different quantity; however, most have the possibility to increase the quantity with 16 weeks’ notice. it is important to know your maximum guest count to ensure enough items for the day of your event.

since every event and location is different, setup is not included. however, we do offer event table setting. this service is an add-on to a rental order. our team will set out and style your rental items. it is a labor of love and detail to ensure every piece is picture-perfect. please be sure to let us know if you need this service.

we’re always inspired to grow our inventory and would love to. due to the nature of sourcing products, we recommend starting this process at least six months in advance.

items do not need to be cleaned; however, all food must be rinsed from dinnerware and flatware and returned in the bags in the provided containers. glassware must be rid of all liquids and face down in glassware racks wrapped in the bags provided. napkins must be placed inside the plastic bag provided. items returned not in compliance with the cleaning policy will incur an additional fee.